Return and Refund Policy

At PrishineGlow, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be:

• Unused and in the same condition that you received it
• In its original packaging
• Accompanied by proof of purchase

Non-Returnable Items

• Items marked as final sale
• Opened or used beauty/skincare products (for hygiene reasons)
• Gift cards

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days to your original payment method.

Exchanges

If you received a damaged or defective item, we'll gladly exchange it. Please contact us within 48 hours of receiving your order.

How to Initiate a Return

To start a return, please email us at prishineglow@gmail.com with your order number and reason for return. We'll guide you through the process.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Contact Us

If you have any questions about our return policy, please reach out to us at prishineglow@gmail.com.